Pay & Purchase

Pay or Purchase Any Bill Directly From Aladin
Bisa Langsung di Aladin

Manage your monthly bills from our Pay & Purchase feature.
Pay your electricity bills, phone credit, or internet package all through Aladin.

How to Pay & Purchase with Aladin

Follow these steps to pay & purchase anything with your Ala Dompet balance!

Phone Credit

Data Package

PLN Prepaid

PLN Postpaid

Phone Credit

Data Package

PLN Prepaid

PLN Postpaid

See more our terms and conditions here.

Find information of Aladin's fees and charges here.

Why Sharia?

Find out the comfort of applying sharia principle in your finance management!

FAQ

Where can I find the Pay & Purchase feature in the Aladin app?

You can find Pay & Purchase feature on the Aladin app homepage.

What products are available at Pay & Purchase feature in the Aladin app?

For now, Aladin has several Pay & Purchase products such as Phone Credit, Data Package, PLN Prepaid, & PLN Postpaid.

How to purchase Phone Credit & Data Package using Aladin app?

Go to the Aladin app homepage and choose the Pay & Purchase menu. Under this menu, choose Phone Credit or Data Package. Next, enter the desired phone number, and then enter the amount or product SKU. If all the information you've entered are correct, you can complete your transaction by entering the correct Aladin app PIN.

Bagaimana cara membeli Token Listrik di aplikasi Aladin?

Kamu perlu masuk ke beranda aplikasi Aladin dan memilih menu ‘Bayar & Beli’. Di dalam menu Bayar & Beli, pilih produk Token Listrik. Selanjutnya, masukkan nomor ID Pelanggan/nomor meter PLN kamu dan pilih denom yang diinginkan. Apabila semua keterangan yang dimasukkan sudah benar, kamu dapat menyelesaikan transaksi dengan memasukkan PIN aplikasi Aladin yang benar.

How to purchase PLN Token using Aladin app?

Go to the Aladin app homepage and choose the Pay & Purchase menu. Under this menu, choose PNL Token. Next, enter the customer ID/ PLN meter number, and then choose the desired amount. If all the information you've entered are correct, you can complete your transaction by entering the correct Aladin app PIN.

Is there any additional fee if I make a transaction using Aladin's Pay & Purchase feature?

Yes, there’s a service fee for any transaction or purchase of PLN products.

What should I do when my transaction status shows 'In-Process'?

Don't worry, you just need to wait for the transaction process to complete. While waiting, you could check your Pay & Purchase History page which can be accessed via the upper right corner icon under the Pay & Purchase menu. Once the provider has processed your transaction, your transaction status will automatically update.

What can I do if my 'In-Process' status does not change?

If your status is still 'In-Process' within 2x24 hours (working days) after you make a transaction, you can contact Aladin Bank customer service to request for assistance and check on your transaction status.

What happens if my transaction fails?

If your transaction status has failed, Aladin Bank will refund your funds back to your account.

Can I request for cancellation when my status is still 'In-Process'?

As long as your transaction status is still 'In-Process' and is still not complete, you cannot apply for refund or transaction cancellation.

Where can I find my Pay & Purchase transaction history within the Aladin app?

You can see all the Pay & Purchase transactions you've made on the Aladin app in the Pay & Purchase page (can be accessed from the upper right corner icon). For more detailed information on certain transactions, you can simply tap/click on any transaction from the Pay & Purchase History list.